What to do if I am not able to be home during your service visit?

If you are not able to let in the service technician yourself, the key can be lent to your neighbor, the apartment caretaker or the administrator. In case of your absence, please let us know where to find the key. Our phone number appears in the bottom of the forwarded notification letter.

These answers are based on the current situation in Denmark, and may vary by country. If this wasn't the answer you were looking for, please feel free to contact us.