When will my meter be changed/repaired?

We change or repair your device as quickly as possible, but there can be a waiting period. You will receive a notification letter from us before we visit you. In the period during, your usage will be calculated. The calculation method can be seen on your consumption account. 

These answers are based on the current situation in Denmark, and may vary by country. If this wasn't the answer you were looking for, please feel free to contact us.